10 Unconventional Ways to Win Trust as a New Leader
Stepping into a leadership role can feel like standing at the edge of a new world, one filled with opportunity, but also uncertainty. Whether you’re promoted within your organization or hired externally, there’s one universal truth: trust is not automatic.
It doesn’t matter how impressive your resume is or how strong your credentials are. As a new leader, your team needs to see you, hear you, and believe in you before they’ll trust you.
Here are some realistic and unconventional ways to help you play the part of a new leader well.
1. Don’t Rush to Be Liked
It’s natural to want your team to like you immediately, but trying too hard can backfire. People see through it. Instead, focus on showing up consistently, following through on promises, and being real. Trust is earned, not gifted, and certainly not through flattery.
2. Admit What You Don’t Know
Pretending to have all the answers is a fast track to losing credibility. It’s okay to say, “I don’t know, but let’s figure it out.” Being honest about your gaps makes you relatable and gives your team a chance to shine by contributing their expertise.
3. Learn Their Unwritten Rules
Every team has its vibe — how they communicate, what they value, even those unspoken do’s and don’ts. Spend time observing and asking questions before you dive in with changes. Respecting their norms shows you value what they’ve built.
4. Challenge Thoughtfully, Not Recklessly
Fresh eyes are great but don’t flip the table on day one. Understand why things are done a certain way before suggesting changes. Show the team that you respect their experience by involving them in decisions. Change is easier when people feel heard.
5. Trust Them First
If you want trust, you have to give it. Show your team that you believe in their abilities from the start. Give them ownership over their work, and resist the urge to micromanage. People rise to the level of trust they’re given.
6. Be Okay With Looking Human
Nobody trusts a leader who pretends to be perfect. Let them see that you’re human too — ask for help, admit mistakes, and share your challenges. It’s not weakness; it’s connection.
7. Listen More Than You Talk
This one’s simple (but also really hard sometimes) : Shut up and listen. Seriously. Your team knows things you don’t. The more you listen, the more they’ll trust you. It’s that easy.
8. Don’t Overpromise
Big promises are tempting, especially when you’re new, but they’re a trap. If you can’t deliver, you’re toast. Start with small, realistic wins and build from there. Convince them with your actions, not your words.
9. Set Boundaries From Day One
Being a leader doesn’t mean being on call 24/7. If you make yourself too available, you’ll burn out fast and set unrealistic expectations for the team. Model healthy boundaries while still being present enough to earn their trust.
10. Embrace the Awkward Moments
Yes, it’ll sometimes feel awkward when trying to figure out the dynamics, stumbling through early mistakes, or having tough conversations. Lean into it. Building trust isn’t smooth sailing; it’s earned through real, messy human interactions.
The Bottom Line
Winning your team’s trust isn’t about flashy speeches or grand gestures. It’s about showing up, being real, and proving through your actions that you’re here to make the team better, not just yourself.
